Key points
- A new AI front door to federal services
- Two AI companies named as its partners
- The deal terms have not been disclosed
The White House launched America.gov on Tuesday, a chatbot that uses Google's (GOOGL) Gemini and SpaceX's (SPCX) Grok to answer questions about government services. The launch materials did not disclose how much the government is paying, how long the agreements run, or how the two models divide the work.
U.S. Chief Design Officer Joe Gebbia named the partners in an interview with CNBC shortly before the site went live around 10 a.m. ET. "We have great partners behind the scenes," he said.
Google confirmed its involvement in a company blog post. "Google is proud to be named a technology partner in this vital initiative, leveraging Gemini to help more than 100 million people access critical public resources with greater speed and ease," wrote Jim Kelly, vice president of federal at Google Public Sector. Grok developer SpaceXAI, formerly xAI, did not respond to CNBC's request for comment.
Shares of SpaceX were up about 2.5% at 12:39 p.m. ET, while Google parent Alphabet (GOOGL) was down about 1%.
What America.gov does
Users type or speak a question, and the chatbot answers from official federal, state, and local websites, with links to the pages it used. Gebbia said the tool draws on about 29,000 government websites. "Every day, 40 million people interact with a government website trying to get something done," he told CNBC.
The General Services Administration operates the site. The White House's National Design Studio built it with GSA under an executive order President Donald Trump signed in August 2025, according to the site's About page. The first version answers questions only. It can't check the status of an application or see agency records.
Users can upload a PDF of a government form or letter, and the site tries to strip personal details in the browser before sending it. America.gov answers in English, Spanish, or French and needs no account.
A second phase is scheduled for 2027. The site says users will then be able to fill out forms, apply for programs, and track applications inside the chat. The preview of that phase includes a sign-in step.
The site doesn't name its AI providers
The site's About, How It Works, FAQ, privacy, and terms pages do not identify its AI providers. The privacy policy refers only to unnamed "AI providers" that operate under zero data retention agreements, meaning they keep none of the prompts or answers.
The policy says those providers are contractually barred from selling user information, building advertising profiles, or training their models on it. The site may send them a user's approximate city or region, estimated from the network address, to find nearby offices. America.gov says it does not save chat history, although it caches answers for up to two hours.
Existing federal AI agreements
Both companies have offered federal agencies AI access at nominal prices through GSA agreements. GSA signed a deal in August 2025 giving agencies Gemini for Government for $0.47 per agency. A month later, xAI agreed to sell Grok to agencies for $0.42 each through March 2027. The launch materials don't say whether America.gov runs under either agreement.
The two models have been paired before. The Pentagon's GenAI.mil platform launched with Gemini in December 2025 and added Grok in August, an agreement that expanded Grok's reach among Defense Department personnel. America.gov takes the same two models from government staff to the public.
OpenAI and Anthropic also offered their models to the government for $1 through GSA in 2025. Gebbia did not name either as an America.gov partner.
Trump unveiled the site at a day-long event at Washington's Andrew W. Mellon Auditorium. "It's not just simply a website. It's a restoration of America's founding promise, and it's a reinvention of your government for the 21st century and beyond," he said.
